Microsoft Dynamics 365 – CEI | Consulting. Solutions. Results.

Why Cloud ERP & AI

Enhance Your ERP Systems With AI

Cloud and AI-powered ERP modernization is revolutionizing businesses. By merging intelligent capabilities into ERP systems, organizations can:

Proactively innovate
Dramatically boost business performance
Adapt to change more quickly and easily than competition

Dynamics ERP, amplified by Copilot, exemplifies this transformation. Together they equip businesses with an agile platform that can:

Accelerate operations
Optimize resources
Drive continuous improvement

AI unlocks new growth avenues, enhances customer experiences, and build future-proof organizations. You can learn more about the power of Copilot with Dynamics in our Ebook.

CEI’s Expertise By the Numbers

20+

years of developing and
implementing Microsoft
Dynamics solutions

80+

professionals focused on
delivering Microsoft
Dynamics D365 solutions

Industry-Vertical IP
Solutions built on the
Microsoft Dynamics 365
Business Central Platform

industries served with
Microsoft Dynamics D365
solutions

Why Microsoft Dynamics?

Microsoft is the trusted leader in business applications and low-code solutions.

97%

of Fortune 500 companies choose Dynamics 365 or Power Platform

500K

organizations use Dynamics 365 and Power Platform every month

40K+

customers use Copilot features in Dynamics 365 or Power Platform

year history of enhancing and redefining CRM and ERP solutions

Microsoft Products

Enterprise Resource Planning

Finance

Maximize financial visibility and profitability using generative AI and automation. Manages financials, including budgeting, project management, and financial reporting.

Dynamics 365 Finance

What it does:
Handles your financial operations with precision. From budgeting and forecasting to cash flow management and reporting, Finance gives you control.

What you get:
Accurate financial forecasts, accelerated financial closing, optimized cash flow, and data-driven insights for better decision-making.

Dynamics 365 Project Operations

What it does:
Manages your projects from start to finish. From planning and resource allocation to time tracking and profitability, Project Operations keeps you in control.

What you get:
Enhanced project visibility, improved resource utilization, optimized project profitability, and seamless collaboration among project teams.

Dynamics Human Resources

What it does:
Manages your people and processes. From hiring and onboarding to benefits and performance management, HR helps you build a high-performing team.

What you get:
Streamlined HR processes, engaged employees, optimized workforce planning, and compliance with HR regulations.

Supply Chain

Oversees manufacturing, inventory, logistics, and procurement.

Dynamics 365 Supply Chain

What it does:
Optimizes your supply chain from end to end. From demand planning to warehouse management and transportation, Supply Chain ensures efficiency.

What you get:
Optimized supply chain operations, improved inventory accuracy, enhanced customer satisfaction, and reduced costs.

Dynamics 365 Commerce

What it does:
Creates seamless customer experiences across all channels. From online stores to in-store purchases, Commerce drives sales and customer loyalty.

What you get:
Enhanced customer experiences, increased sales, improved operational efficiency, and valuable customer insights.

Small and Medium Business Planning

An all-in-one business management solution for small and mid-sized businesses, covering financials, sales, service, and operations.

Dynamics 365 Business Central

What it does:
Manages your business end-to-end. From financials and sales to supply chain and projects, Business Central streamlines your operations.

What you get:
Improved financial visibility, stronger customer relationships, optimized resource allocation, and seamless integration with other Microsoft tools.

Customer Relationship Management

Customer Experience

A unified platform for managing customer interactions across all channels. Empower your teams to deliver personalized experiences, improve customer satisfaction, and drive revenue growth.

Dynamics 365 Sales

What it does:
Drives sales growth by streamlining the sales process and accelerating deal closure through intelligent insights and automation.

What you get:
Improved sales forecasting, accelerated deal closure, enhanced customer engagement, and increased sales productivity.

Dynamics 365 Customer Insights

What it does:
Unlocks the power of your customer data to deliver personalized experiences by uncovering hidden patterns and trends.

What you get:
Deeper customer understanding, personalized customer experiences, improved customer retention, and data-driven business decisions.

Service

A comprehensive platform for managing customer support interactions. Enable your team to efficiently handle customer inquiries, resolve issues promptly, and deliver exceptional customer experiences.

Dynamics 365 Customer Service

What it does:
Delivers exceptional customer service experiences by empowering agents with the tools they need to resolve issues quickly and efficiently.

What you get:
Faster case resolution, improved customer satisfaction, and increased agent productivity.

Dynamics 365 Contact Center

What it does:
Enables seamless customer interactions across channels by providing a unified view of the customer journey.

What you get:
Improved agent performance, enhanced customer experience, and increased operational efficiency.

Dynamics Field Service

What it does:
Optimizes field service operations by providing intelligent scheduling, mobile capabilities, and real-time insights.

What you get:
Improved first-time fix rates, increased service efficiency, and optimized resource utilization.

CEI’s Industry Products Built on Microsoft Dynamics

Discover More About
These Products

QuoHotel

QuoBuilding

QuoRealEstate

Intelligent AI and Analytics

Power Platform

Power Platform is a low code, no code approach to accelerate innovation, drive agility and efficiency to create business value. Optimizing the suite of Power Platform tools can supercharge your teams’ productivity, innovation, and speed to market.

Power BI

What it does:
Turns data into actionable insights by providing interactive dashboards, real-time analytics, and advanced data visualization capabilities.

What you get:
Interactive dashboards, real-time analytics, data visualization, and data-driven decision-making.

Power Apps

What it does:
Creates custom business apps without writing code by offering a low-code development platform with a drag-and-drop interface and pre-built templates.

What you get:
Rapid app development, low-code development, integration with various data sources, and customized business solutions.

Power Automate

What it does:
Automates workflows and processes by connecting various applications and services to trigger actions based on specific conditions or triggers.

What you get:
Automated tasks, streamlined workflows, increased productivity, and integration with various applications.

Power Pages

What it does:
Builds professional websites and portals by providing a no-code platform with customizable templates and integration with Dynamics 365 for seamless data management.

What you get:
Customizable websites, integration with Dynamics 365, and easy-to-use website creation tools.

Copilot Studio

What it does:
Generates code and content using AI by providing a natural language interface for developers and content creators to create code, documents, and other content.

What you get:
Accelerated development, improved productivity, and AI-powered content creation.

Dynamics 365 Copilot

Inject AI capabilities across all of your D365 ERP and CRM applications.

Microsoft Copilot for Sales

What it does:
Empowers sales teams with AI-powered assistance to accelerate deal closure, improve sales forecasting, and enhance customer engagement.

What you get:
Intelligent insights, automated tasks, and improved sales productivity.

Microsoft Copilot for Service

What it does:
Delivers AI-powered support for service teams to improve case resolution, enhance customer satisfaction, and optimize agent productivity.

What you get:
Faster case resolution, improved customer experience, and automated tasks.

Microsoft Copilot for Finance

What it does:
Provides AI-powered assistance for finance teams to streamline financial processes, improve forecasting accuracy, and optimize resource allocation.

What you get:
Automated tasks, improved financial insights, and optimized resource management.

What We Do – Microsoft CRM & ERP

Business Application, Integration, and Managed Services

Our D365 Services

Migrate From Navision to Dynamics 365 ERP

CEI specializes in migrating you from legacy Microsoft on-premise Navision to Dynamics 365.
Let CEI do the heavy lifting so you can focus on growing your business.

Take Our ERP Assessment